Everything you need to know about bringing the magic home!
THE BASICS
Unlike traditional commercial rentals made of heavy, shiny PVC vinyl, our pieces are officially classified as textile articles. They are crafted from high-grade, 100% woven polyester fabric. This gives them an elegant, matte "storybook" finish that looks sophisticated in professional photography and high-end venues.
POWER & PLACEMENT
Yes. Like any professional inflatable, the blower must remain on to stay inflated. If you unplug it, the "magic" will take a nap (deflate) until you turn it back on.
PAYMENTS & CANCELLATIONS
When you book, you pay a 20% retainer. This is non-refundable but it is not "lost." If you need to cancel, that money stays in your personal Raincheck Fund for one full year to be used for your next celebration!
DELIVERY & RETURNS
No problem! We prioritize personal handoffs, but if you're out running party errands, we will leave the gear in a secure spot, take a photo for your peace of mind, and text you as soon as it's delivered.
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